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The Global Leadership Summit Podcast

Sep 18, 2017

In this episode of the GLS Podcast, Horst Schulze, CEO of Capella Hotel Group and former COO of The Ritz-Carlton, shares insights from his long career in customer service.  At its very core, the best customer service is delivered when a business genuinely cares about its people. To build a culture that values great...


Sep 4, 2017

At the 2017 Global Leadership Summit, Bill Hybels described the unprecedented level of divisiveness that exists in society right now and challenged leaders to raise the level of civility and respect in their organizations. In this episode of the GLS Podcast, Jeff Lockyer interviews Andy Stanley on the topic of civility...